# Frequently Asked Questions

You can get a rewards for life a card anytime you shop with us.

Simply select the **Include a new card in my order...** option at the basket stage and we will pop a membership card in with your order when shopping online, through our app or on our order line.

You can also visit us any of our stores to sign up. Find your closest store with our Store Locator.

You’ll receive £1.50 worth of points when you first join. From then on, you’ll receive regular reward coupons and exclusive product vouchers to spend on your favourite products. You’ll also be the first to find out about our exclusive promotions, member-only partnership deals, points events, offers, product launches and special activities relevant to your rewards for life account.

As long as the **email address and last name that you provided in-store matches the information in your online account,** we’ll match the accounts automatically for you.

If If this is not the case then please let us know and we can sort this out for you. Give us a call on our Rewards for Life helpline on 0370 606 6606 or drop us an email.

Unfortunately, at this time we cannot combine or merge accounts. However, if you and your partner would like to save points to the same account we have provided you with a card and key fob to share.

We will send up to 4 reward coupons a year as long as you have collected a minimum of 50 points at the end of each collecting period.

You can spend your reward coupon on anything you like in-store, on-line or by phone. Whether you want to stick to your favourite product or be adventurous and try something new, we'll take the value of your coupon off the cost of your transaction after all discounts have been applied! Just make sure that you have your coupon, coupon code or the mobile app to hand.

No need to worry – we can simply give you a replacement card for the same account. If you require a replacement card, please ask when you next pop into your local store, or if you are placing an online order, tick the box ‘Include a new card in my order’ when you come to the online checkout page (this is found under the option ‘I’ve lost my card’).

If you are purchasing in store, we are able to link your account to your transaction by searching on the till for your account by your email address or post code. However, it is always best to keep your card with you when you are making a purchase. We provide you with a key fob as well, or you can download the app and control your account this way – in which case there is no need to carry your card around with you!

If you happen to forget to use your card when making a purchase in store, keep hold of the receipt and just ask for the points to be added on the next time you pop into your local store. You have 4 weeks to reclaim lost points from a previous purchase, as long as you keep hold of the receipt.

You can keep track of your points balance a few different ways. If you mostly shop in store, you will be able to see your points balance at the bottom of your receipt after making a purchase.

You can also check your points balance through your online account – simply log in, click on My Account on the top homepage toolbar, and scroll down to ‘rewards for life’, where your points balance will be displayed.

The easiest way to keep check of your points balance is by downloading the Holland & Barrett app here. Your points balance will be displayed on the app homepage.

You can change or update your rewards for life details either online if you have an online account or on the Holland & Barrett mobile app.

To change or update your details online, simply click here.

To change or update your details on the mobile app, simply log into the app and select ‘My Profile’ from the menu. Here, you will be able to update your contact details.

Alternatively, you can contact the rewards for life helpline on 0370 606 6606.

Your privacy is very important to us. We take great care with any personal information you share with us and will never release these details to any company outside of the Holland & Barrett International group of companies.

We would like to use the information you share with us to keep you up to date with the range of products and services we offer and to help make shopping with us easier. This includes news of events, promotions, offers, product launches and special activity relating to your rewards for life account.

Depending on your marketing preferences, we may contact you by email, post, text message, or land line. We are constantly looking to improve our business and the service we offer so from time to time we may contact you to get your feedback or for research purposes. However, we will always give you the option of how you want to be contacted and if you do not wish to be contacted by us, we will respect this.

We will continue to send you your reward coupon even if you choose not to receive any other information from us.

If you are having problems activiating your card online, you can activate your card by emailing us or calling the rewards for life helpline on 0370 606 6606.

For full rewards for life Terms & Conditions, please visit: //www.hollandandbarrett.com/info/terms-conditions#rfl

Orders can be tracked through your account. Log into your account by clicking the 'My account' link at the top of the page and entering your email & password. Click 'Your Orders' to see a list of open orders and their current status. Orders dispatched with Hermes can be tracked using the myHermes parcel manager app which can be downloaded from iTunes and Android (UK deliveries only).

**Standard:** £2.99 or Free when you spend £20.

**Next Day:** £3.99 or Free when you spend £60.

**International:** £6.95.

**Standard:** Normally delivered within 4 working days, between 8am and 9pm.

**Next Day:** Orders must be placed before 7pm in order to qualify for next day delivery. Orders received after 7pm will be delivered the following working day. Orders placed between 7pm on Friday and 4pm on Sunday will be delivered the following Monday.

**Local Collection:** Orders are usually ready for collection within 4 working days.

**International Delivery:** Please allow 10 working days for delivery.

You will receive an email notification as soon as your order has been dispatched from our warehouse.

We use Hermes for our standard and next day deliveries. International deliveries are made by Royal Mail or DPD. Unfortunately, we don't offer the option of a particular courier for your order.

Unfortunately we don't offer this at the moment, but we are working on it!

If you are not in to receive your parcel our courier will leave you a notification of attempted delivery. Hermes will attempt delivery 3 times before returning to sender. Occasionally they will leave the parcel with your neighbour.

You can return your unwanted purchases to us for free by simply taking the items to any of our stores, where our colleagues will be happy to help. Please bring your delivery note with you as proof of purchase.

Alternatively, you can post your unwanted item back to us using the Returns Label supplied with your delivery note. Please ensure you enclose your delivery note in the parcel as well. To enable us to process your refund as quickly as possible, please complete the form on the back of your delivery note indicating your reason for return.

It could be that your order has been split and there may be another parcel on the way to you. This will appear on your My Account section of the website under “Your Orders” and will show if your order has more than one parcel to be delivered. Alternatively, you can contact us with your order number and the items that are missing and we will of course ensure a replacement is sent immediately.

We take great care to ensure your items reach you safe and sound. That is why we have collaborated with some of the best packaging companies around.

Generally items will be packaged with air-filled pillows manufactured with at least 95% pre-consumer recycled content to protect your items during transit. For more fragile items, like glass jars and bottles, we use a special air-filled sleeve offering additional protection against breakages.

With this in mind, you can rest assured your items will reach you in one piece every time. If you have any further questions about the packaging we use, please contact our customer service team on 0370 606 6606.

We accept all major debit and credit cards. You can also pay by PayPal.

If your order is successful you should see an order success screen. We will also send you an order confirmation showing you what you have purchased and how much you have paid.

In the unlikely event that your payment is declined, try re-entering your details taking extra care to ensure all information is entered correctly. If you are still having difficulties please contact our Customer Care team on 0370 606 6606.

If you have a discount code you can redeem it in the shopping basket by entering it into the 'Add discount & voucher codes' field and clicking redeem.

In order to process your order we need a few bits of personal information from you. Don't worry, we take great care with it. For information on how we store your personal details, please see our privacy policy.

We're sure you'll love your purchase, but if you're not happy for any reason just return the item(s) within 30 days of ordering and we'll exchange or refund it.

You can return your unwanted purchases to us for free by simply taking the items to any of our stores, where our colleagues will be happy to help. Please bring your delivery note with you as proof of purchase.

Alternatively, you can post your unwanted item back to us using the Returns Label supplied with your delivery note. Please ensure you enclose your delivery note in the parcel as well. To enable us to process your refund as quickly as possible, please complete the form on the back of your delivery note indicating your reason for return.

Once we have received your returned item we will issue a refund to the payment method used to pay for the order. Please allow 7-10 days for the refund to show on your account.

We take great care to ensure your items reach you in good condition. However, if you are unfortunate enough to receive a damaged item, just return it to us and we will happily refund or replace it.

Returns can be made direct to store or using the returns label with your paperwork.

*1*Can I collect my order from a Holland & Barrett store?

Registering for an account is quick and easy. New customers can register for an account by clicking the 'My Account' link at the top of the page. As a first time customer you can also create an account during the checkout process when making an order.

Existing customers can log in to their account by clicking the 'My account' link at the top of the page and using their email and password to log in. To log out of your account click the 'log out' link at the top of the page.

Don't worry; it happens to the best of us. If you can't remember your password, or would just like to change it, you have the option to create a new password by clicking the 'My account' link at the top of the page and then clicking 'Reset Password' just beneath where your would normally enter your password. Enter the email address associated with your account and we will send you an email containing a link to reset your password.

Addresses can be managed on the website through your account. Just log in using your email and password and click your addresses.

When you first make an order you will have the option to join our mailing list. You can also join by clicking the sign up link towards the bottom of the page.

Click the unsubscribe link on any of our promotional emails and we will remove you from our mailing list. Alternatively, you can also manage your email preferences through our preference centre link on the bottom of our promotional emails.

Repeat Order is the most convenient way for you to get the products you want delivered to you on a regular schedule. We automatically send your favourite products based upon your chosen frequency. The service is easy to use and customizable, so you can make changes online whenever you need. Just tell us how often you want your products, and we'll take it from there. You will receive best price plus 5% off and free delivery with Repeat Order!

You always have complete control over your Repeat Order and we send an email reminder 10 days before each order is sent. You can change your delivery frequency, next order date, or quantity anytime by visiting ‘My subscriptions’ located within your account. Changes to orders can be made any time within 24 hours of the next scheduled shipment date and you can cancel at any time.

Joining Repeat Order is easy; it can be done while browsing on a product page or while reviewing items in your basket. To subscribe, simply select the Repeat Order option for your desired product, select your preferred delivery frequency and then check out as normal.

After you join Repeat Order, you will receive an email confirming your subscription. This email will include a link to access the ‘My Subscriptions’ section in your account where you can manage your future orders, Repeat Order items and Repeat Order account information.

We will place your Repeat Orders automatically according to your selected frequency, and you will only be billed on the day the order is sent. We will send you an email reminder 10 days before each Repeat Order. You will also receive email notifications regarding other important information related to your Repeat Order account, such as if your item is discontinued or out of stock, if you cancel your subscription, and confirmation when an order is placed successfully.

Once you’ve joined, Repeat Order is easy to manage. You can change your next order date, skip an order, change your selected frequency, or cancel a subscription by visiting the ‘My Subscriptions’ section in your account. Please allow up to 24 hours for modifications or cancellations to be processed.

*Change an order date:*

- To change your next order date, please visit the ‘My Next Order’ tab within ‘My Subscriptions’ and click the ‘Change Date’ button to the right of the next order date then select a new date for your order. This will change the order date for the entire order.

- If a Repeat Order contains multiple items and you would only like to change the order date of a single item, please visit the ‘My Subscriptions' tab and identify the individual item you would like to modify. Please click the ‘Edit’ link to the right of the subscription details and click the ‘Change Order Date’ button.

*Skip a delivery:*

- To skip a subscription order, visit the ‘My Next Order’ tab within ‘My Subscriptions’ and click the ‘Skip Delivery’ button to the right of the upcoming order date dropdown to skip the entire order.

*Change shipment frequency:*

- To modify the delivery frequency for a subscription item, please visit the ‘My Subscriptions' tab. On this tab, the current delivery frequency is displayed next to each subscription item in a dropdown menu. To change the delivery frequency for an individual subscription item, simply click the frequency dropdown next to the subscription item you would like to modify and select your next desired frequency from the dropdown menu.

To review or modify your Repeat Order account information, visit ‘My Subscriptions’ located within your account. You can change your delivery address for an individual order or at the subscription item level, which is the default option and will affect all future orders.

To change your delivery address for an order, please visit the ‘My Next Order’ tab and click the ‘Edit’ link located directly to the right of the current delivery information. Select a previous delivery address from the dropdown menu or create a new one to add to your account. This address will apply to all subscriptions and future orders unless otherwise noted. To change your delivery address for a subscription, please visit the ‘My Subscriptions’ tab, click the ‘Edit’ link to the right of the subscription details and then click the ‘Change Address’ button.

Please remember to press OK and verify that your updated information saved successfully. We kindly ask that you allow up to 24 hours for modifications or cancellations to be processed.

The ‘My Next Order’ tab shows the details for your next scheduled order. An order may contain more than one individual item scheduled for Repeat Order if the items have the same order date, delivery address, billing address, and payment information.

The ‘My Subscriptions’ tab displays individual subscription items and all associated details for each individual subscription including next order date, quantity, delivery frequency and delivery address.

You can view your future orders in the ‘My Next Order’ tab in the ‘My Subscriptions’ section of your account. Your very next scheduled order will be displayed. To see additional deliveries, click on the down arrow next to the next scheduled order date below ‘View Upcoming Orders.’

Repeat Order items that have the same order date, delivery address, billing address and payment method will ship as one order.

If you have more than one Repeat Order item and want the items to ship in the same order, simply visit the ‘My Subscriptions’ tab and change the next order dates to be the same. Also, confirm the orders are going to the same delivery address and have the same billing address and payment method.

Yes! To do so, you must be logged into your account. Visit the item’s page you wish to add to your order, and find the ‘Add To My Repeat Order’ button. When you click this button, you will have the option to add the item as one time only or as a subscription. You can also find these instructions in the ‘My Next Order’ tab in the ‘My Repeat Order’ section of your account.

All Repeat Order subscriptions require a credit or debit card payment. Alternative payment forms, such as PayPal, cannot be accepted.

To cancel a subscription item, please visit the **‘My Subscriptions’** tab and simply click the ‘Edit’ link to the right of the subscription details and click the **‘Pause Repeat Order’** button.

You’ll be prompted to confirm this action and indicate your reason for cancelling. Once you’ve selected a cancel reason and clicked the **‘Pause Repeat Order’** button, your subscription will be cancelled and no future orders will be placed. You will receive an email notification confirming this action.

**Please allow up to 24 hours for any modifications or cancellations to be processed.**

Store Name | Chiller | Freezer | Store Locator |
---|---|---|---|

Aberdare | Yes | Yes | Find the store |

Aberdeen | Yes | Yes | Find the store |

Abergavenny | Yes | No | Find the store |

Aberystwyth | Yes | Yes | Find the store |

Abingdon | Yes | Yes | Find the store |

Aldershot | Yes | Yes | Find the store |

Alton | Yes | Yes | Find the store |

Amersham | Yes | Yes | Find the store |

Andover | Yes | Yes | Find the store |

Angel Islington | Yes | Yes | Find the store |

Ashford | Yes | Yes | Find the store |

Ashington | Yes | Yes | Find the store |

Aylesbury | Yes | Yes | Find the store |

Baker Street | Yes | Yes | Find the store |

Bakewell | Yes | Yes | Find the store |

Balham | Yes | Yes | Find the store |

Banbury | Yes | Yes | Find the store |

Bangor | Yes | Yes | Find the store |

Barking | Yes | Yes | Find the store |

Barkingside | Yes | Yes | Find the store |

Barnet | Yes | Yes | Find the store |

Barnstaple | Yes | Yes | Find the store |

Barry | Yes | Yes | Find the store |

Basildon | Yes | Yes | Find the store |

Basingstoke | Yes | Yes | Find the store |

Bath | Yes | Yes | Find the store |

Battle | Yes | Yes | Find the store |

Bearwood | Yes | Yes | Find the store |

Beaumont Leys | Yes | Yes | Find the store |

Beccles | Yes | Yes | Find the store |

Beckenham | Yes | Yes | Find the store |

Bedford | Yes | Yes | Find the store |

Beeston | Yes | Yes | Find the store |

Belper | Yes | No | Find the store |

Berwick | Yes | Yes | Find the store |

Beverley | Yes | Yes | Find the store |

Bexhill | Yes | Yes | Find the store |

Bexley Heath | Yes | Yes | Find the store |

Bicester | Yes | Yes | Find the store |

Billericay | Yes | Yes | Find the store |

Bilston | Yes | Yes | Find the store |

Bishop Auckland | Yes | Yes | Find the store |

Blackheath | Yes | Yes | Find the store |

Blackpool | Yes | Yes | Find the store |

Blackwood | Yes | Yes | Find the store |

Blandford Forum | Yes | Yes | Find the store |

Bletchley | Yes | Yes | Find the store |

Bloomsbury | Yes | No | Find the store |

Bluewater | Yes | No | Find the store |

Blyth | Yes | Yes | Find the store |

Bodmin | Yes | Yes | Find the store |

Bognor Regis | Yes | Yes | Find the store |

Bolton | Yes | Yes | Find the store |

Bootle | Yes | No | Find the store |

Borough | Yes | No | Find the store |

Boscombe | Yes | Yes | Find the store |

Boston | Yes | Yes | Find the store |

Bournemouth Comm | Yes | Yes | Find the store |

Bracknell | Yes | Yes | Find the store |

Bradford | Yes | Yes | Find the store |

Braehead | Yes | Yes | Find the store |

Braintree | Yes | Yes | Find the store |

Brecon | Yes | Yes | Find the store |

Brent Cross | Yes | Yes | Find the store |

Brentwood | Yes | Yes | Find the store |

Bridgend | Yes | Yes | Find the store |

Bridgnorth | Yes | Yes | Find the store |

Bridgwater | Yes | Yes | Find the store |

Bridlington | Yes | No | Find the store |

Brighton London Rd | Yes | Yes | Find the store |

Brighton TC | Yes | Yes | Find the store |

Bristol Broadmead | Yes | Yes | Find the store |

Bristol Clifton Down | Yes | Yes | Find the store |

Brixham | Yes | Yes | Find the store |

Bromsgrove | Yes | Yes | Find the store |

Broughty Ferry | Yes | Yes | Find the store |

Bude | Yes | Yes | Find the store |

Bull Ring | Yes | Yes | Find the store |

Burgess Hill | Yes | Yes | Find the store |

Burton | Yes | Yes | Find the store |

Bury | Yes | Yes | Find the store |

Bury St Edmunds | Yes | No | Find the store |

Buxton | Yes | Yes | Find the store |

Cabot Circus Bristol | Yes | Yes | Find the store |

Caernarfon | Yes | Yes | Find the store |

Caerphilly | Yes | Yes | Find the store |

Camberley | Yes | Yes | Find the store |

Camberwell Green | Yes | Yes | Find the store |

Cambridge Grafton | Yes | Yes | Find the store |

Cambridge Lion Yard | Yes | Yes | Find the store |

Camden | Yes | Yes | Find the store |

Cameron Toll | Yes | Yes | Find the store |

Cannock | Yes | Yes | Find the store |

Canterbury | Yes | Yes | Find the store |

Cardiff | Yes | Yes | Find the store |

Cardiff Queen Street | Yes | Yes | Find the store |

Carlisle | Yes | Yes | Find the store |

Castleford | Yes | Yes | Find the store |

Caterham | Yes | No | Find the store |

Catford | Yes | Yes | Find the store |

Chard | Yes | Yes | Find the store |

Charing Cross | Yes | No | Find the store |

Chatham | Yes | Yes | Find the store |

Chatham Outlet | Yes | Yes | Find the store |

Cheapside | Yes | Yes | Find the store |

Chelmsford | Yes | Yes | Find the store |

Cheltenham | No | Yes | Find the store |

Chester Foregate Street | Yes | Yes | Find the store |

Chesterfield | Yes | Yes | Find the store |

Chesterfield Dobbies | Yes | Yes | Find the store |

Chichester | Yes | Yes | Find the store |

Chippenham | Yes | Yes | Find the store |

Chiswick 2 | Yes | Yes | Find the store |

Chorlton Cum Hardy | Yes | Yes | Find the store |

Christchurch | No | Yes | Find the store |

Clacton | Yes | Yes | Find the store |

Clapham | Yes | Yes | Find the store |

Clevedon | No | Yes | Find the store |

Clydebank | Yes | Yes | Find the store |

Cobham | Yes | Yes | Find the store |

Colchester | Yes | Yes | Find the store |

Colwyn Bay | Yes | Yes | Find the store |

Corporation Square | Yes | Yes | Find the store |

Covent Garden | Yes | No | Find the store |

Coventry 1 | Yes | Yes | Find the store |

Coventry 2 | Yes | Yes | Find the store |

Crawley | Yes | Yes | Find the store |

Crewe | Yes | Yes | Find the store |

Cribbs Causeway | Yes | No | Find the store |

Croydon W/Gift | Yes | Yes | Find the store |

Cumbernauld | Yes | Yes | Find the store |

Cwmbran | Yes | No | Find the store |

Dalston Cross | Yes | Yes | Find the store |

Dartford | Yes | Yes | Find the store |

Denbigh | Yes | Yes | Find the store |

Derby | Yes | Yes | Find the store |

Devizes | Yes | Yes | Find the store |

Didcot | Yes | Yes | Find the store |

Didsbury | Yes | Yes | Find the store |

Diss | Yes | Yes | Find the store |

Doncaster | Yes | Yes | Find the store |

Dorchester | Yes | Yes | Find the store |

Douglas Isle of Man | Yes | Yes | Find the store |

Dover | Yes | Yes | Find the store |

Droitwich | Yes | Yes | Find the store |

Dudley | Yes | Yes | Find the store |

Dumfries | Yes | Yes | Find the store |

Dundee Overgate Centre | Yes | Yes | Find the store |

Dunfermline | Yes | Yes | Find the store |

Dunstable | Yes | Yes | Find the store |

Durham | Yes | Yes | Find the store |

Ealing Broadway | Yes | Yes | Find the store |

Ealing Central | Yes | Yes | Find the store |

Earls Court Road | Yes | Yes | Find the store |

East Grinstead | Yes | Yes | Find the store |

East Ham | Yes | Yes | Find the store |

East Kilbride | Yes | Yes | Find the store |

Eastbourne | Yes | Yes | Find the store |

Eastleigh | Yes | Yes | Find the store |

Ebbw Vale | Yes | Yes | Find the store |

Edgware | Yes | Yes | Find the store |

Edinburgh Princes St | Yes | Yes | Find the store |

Edinburgh Rose St | Yes | Yes | Find the store |

Edmonton Green | Yes | Yes | Find the store |

Elgin | Yes | Yes | Find the store |

Ellesmere Port | Yes | Yes | Find the store |

Eltham | Yes | Yes | Find the store |

Ely | Yes | Yes | Find the store |

Enfield | Yes | Yes | Find the store |

Epping | Yes | Yes | Find the store |

Epsom | Yes | Yes | Find the store |

Erdington | Yes | Yes | Find the store |

Evesham | Yes | No | Find the store |

Exeter Bedford | Yes | Yes | Find the store |

Exmouth | Yes | Yes | Find the store |

Fakenham | Yes | Yes | Find the store |

Falkirk | Yes | Yes | Find the store |

Falmouth | Yes | Yes | Find the store |

Fareham | Yes | Yes | Find the store |

Farnham | Yes | Yes | Find the store |

Felixstowe | Yes | Yes | Find the store |

Feltham | Yes | Yes | Find the store |

Fenchurch Street | Yes | No | Find the store |

Ferndown | Yes | Yes | Find the store |

Folkestone | Yes | No | Find the store |

Frome | Yes | Yes | Find the store |

Fulham | Yes | Yes | Find the store |

Gainsborough | Yes | Yes | Find the store |

Galashiels | Yes | Yes | Find the store |

Glasgow Buchanan | Yes | Yes | Find the store |

Glasgow Queen St | Yes | Yes | Find the store |

Glasgow Sauchiehall | Yes | Yes | Find the store |

Glenrothes | Yes | Yes | Find the store |

Gloucester | Yes | No | Find the store |

Gloucester Quays | Yes | Yes | Find the store |

Grantham | Yes | Yes | Find the store |

Gravesend | Yes | Yes | Find the store |

Grays | Yes | Yes | Find the store |

Greenock | Yes | Yes | Find the store |

Gretna | No | Yes | Find the store |

Grimsby | Yes | Yes | Find the store |

Guildford | Yes | Yes | Find the store |

Hackney | Yes | Yes | Find the store |

Hailsham | Yes | Yes | Find the store |

Halesowen | Yes | Yes | Find the store |

Halifax | Yes | Yes | Find the store |

Hanley | Yes | Yes | Find the store |

Harborne | Yes | Yes | Find the store |

Harlow | Yes | Yes | Find the store |

Harrow | Yes | Yes | Find the store |

Hastings | Yes | Yes | Find the store |

Hatfield | Yes | Yes | Find the store |

Havant | Yes | Yes | Find the store |

Haverfordwest | Yes | No | Find the store |

Haverhill | Yes | Yes | Find the store |

Haywards Heath | Yes | Yes | Find the store |

Headington | Yes | Yes | Find the store |

Hemel Hempstead | Yes | Yes | Find the store |

Hempstead Valley | Yes | Yes | Find the store |

Hereford | Yes | Yes | Find the store |

Hertford | Yes | Yes | Find the store |

Hexham | Yes | Yes | Find the store |

High Holborn | Yes | Yes | Find the store |

High Wycombe | Yes | Yes | Find the store |

Hillsborough | Yes | Yes | Find the store |

Hinckley | Yes | Yes | Find the store |

Holloway Road | Yes | Yes | Find the store |

Horsham | Yes | No | Find the store |

Hounslow | Yes | Yes | Find the store |

Hove | Yes | Yes | Find the store |

Hucknall | Yes | Yes | Find the store |

Huddersfield | Yes | Yes | Find the store |

Hull WFG | Yes | Yes | Find the store |

Huntingdon | Yes | Yes | Find the store |

Hyde | Yes | Yes | Find the store |

Ilford | Yes | Yes | Find the store |

Ilkeston | Yes | Yes | Find the store |

Ilkley | Yes | Yes | Find the store |

Inverness | Yes | Yes | Find the store |

Ipswich Butter Mkt | Yes | Yes | Find the store |

Ipswich Westgate | Yes | Yes | Find the store |

Islington | Yes | Yes | Find the store |

Kendal | Yes | Yes | Find the store |

Kensington High St | Yes | No | Find the store |

Kettering | Yes | Yes | Find the store |

Kidderminster | Yes | Yes | Find the store |

Kilburn | Yes | Yes | Find the store |

Kilmarnock | Yes | No | Find the store |

Kings Heath | Yes | Yes | Find the store |

Kings Lynn | Yes | Yes | Find the store |

Kingsbridge | Yes | Yes | Find the store |

Kingston | Yes | Yes | Find the store |

Kirkcaldy | Yes | Yes | Find the store |

Knightsbridge | Yes | No | Find the store |

Lakeside | Yes | Yes | Find the store |

Lanark | Yes | Yes | Find the store |

Lancaster | Yes | Yes | Find the store |

Leadenhall Gracechurch | Yes | No | Find the store |

Leamington Spa | Yes | Yes | Find the store |

Leatherhead | Yes | Yes | Find the store |

Leeds Bond Street | Yes | Yes | Find the store |

Leeds Merrion | Yes | Yes | Find the store |

Leicester Highcross | Yes | Yes | Find the store |

Leighton Buzzard | Yes | Yes | Find the store |

Leominster | Yes | Yes | Find the store |

Letchworth | Yes | Yes | Find the store |

Lewes | Yes | Yes | Find the store |

Lewisham | Yes | Yes | Find the store |

Lichfield | Yes | No | Find the store |

Lincoln | Yes | Yes | Find the store |

Liverpool Bold St | Yes | Yes | Find the store |

Liverpool Street | Yes | No | Find the store |

Liverpool Whitechapel | Yes | Yes | Find the store |

Livingston | Yes | No | Find the store |

Llandudno | Yes | Yes | Find the store |

Llanelli | Yes | Yes | Find the store |

Long Eaton | Yes | Yes | Find the store |

Looe | Yes | Yes | Find the store |

Loughborough | Yes | Yes | Find the store |

Loughton | Yes | Yes | Find the store |

Louth | Yes | Yes | Find the store |

Lowry Outlet | Yes | Yes | Find the store |

Ludgate Circus | Yes | No | Find the store |

Luton | Yes | Yes | Find the store |

Lymington | Yes | No | Find the store |

Macclesfield | Yes | Yes | Find the store |

Maidenhead | Yes | Yes | Find the store |

Maidstone | Yes | No | Find the store |

Manchester Market St | Yes | Yes | Find the store |

Manchester St Anns | Yes | Yes | Find the store |

Mansfield | Yes | Yes | Find the store |

Mansfield Outlet | Yes | Yes | Find the store |

Marble Arch | Yes | No | Find the store |

March | Yes | Yes | Find the store |

Market Harborough | Yes | Yes | Find the store |

Matlock | Yes | Yes | Find the store |

Meadowhall | Yes | Yes | Find the store |

Melton Mowbray | Yes | Yes | Find the store |

Merryhill | Yes | Yes | Find the store |

Merthyr Tydfil | Yes | Yes | Find the store |

Metro Green Mall | Yes | Yes | Find the store |

Middlesborough | Yes | Yes | Find the store |

Middleton | Yes | Yes | Find the store |

Milngavie | Yes | Yes | Find the store |

Milton Keynes | Yes | Yes | Find the store |

Monmouth | Yes | No | Find the store |

Moorgate | Yes | No | Find the store |

Morecombe | Yes | Yes | Find the store |

Motherwell | Yes | Yes | Find the store |

Mussleburgh | Yes | Yes | Find the store |

Muswell Hill | Yes | Yes | Find the store |

Nailsea | Yes | No | Find the store |

Nantwich | Yes | No | Find the store |

Neath | Yes | No | Find the store |

New Milton | Yes | Yes | Find the store |

Newbury | Yes | Yes | Find the store |

Newcastle | Yes | Yes | Find the store |

Newcastle Eldon Sq | Yes | Yes | Find the store |

Newcastle U Lyme | Yes | Yes | Find the store |

Newport | Yes | Yes | Find the store |

Newport IOW | Yes | Yes | Find the store |

Newton Abbot | Yes | Yes | Find the store |

Newton Mearns | Yes | Yes | Find the store |

North Finchley | Yes | Yes | Find the store |

North Shields | Yes | Yes | Find the store |

Northallerton | Yes | Yes | Find the store |

Northampton | Yes | Yes | Find the store |

Northfield | Yes | Yes | Find the store |

Northwich | Yes | Yes | Find the store |

Norwich | Yes | Yes | Find the store |

Norwich Chapelfields | Yes | Yes | Find the store |

Notting Hill | Yes | No | Find the store |

Nottingham Clumber Street | Yes | Yes | Find the store |

Nottingham Lister | Yes | Yes | Find the store |

Nuneaton | Yes | Yes | Find the store |

Ocean Terminal | Yes | Yes | Find the store |

Oldham | Yes | Yes | Find the store |

Ormskirk | Yes | Yes | Find the store |

Orpington | Yes | Yes | Find the store |

Oxford Golden Cross | Yes | Yes | Find the store |

Oxford Street | Yes | No | Find the store |

Oxford Summertown | Yes | Yes | Find the store |

Oxford Westgate | Yes | Yes | Find the store |

Paignton | Yes | Yes | Find the store |

Paisley | Yes | Yes | Find the store |

Pallasades | Yes | Yes | Find the store |

Palmers Green | Yes | Yes | Find the store |

Parkhead Forge | Yes | Yes | Find the store |

Peak Village | Yes | Yes | Find the store |

Peckham | Yes | Yes | Find the store |

Penrith | Yes | Yes | Find the store |

Penzance | Yes | Yes | Find the store |

Perry Barr | Yes | Yes | Find the store |

Pershore | Yes | Yes | Find the store |

Perth | Yes | Yes | Find the store |

Peterborough | Yes | Yes | Find the store |

Pimlico | Yes | Yes | Find the store |

Plymouth RP | Yes | Yes | Find the store |

Pontypridd | Yes | Yes | Find the store |

Poole | Yes | Yes | Find the store |

Port Talbot | Yes | Yes | Find the store |

Porthcawl | Yes | Yes | Find the store |

Portsmouth | Yes | Yes | Find the store |

Preston | Yes | Yes | Find the store |

Putney | Yes | Yes | Find the store |

Queensway | Yes | Yes | Find the store |

Ramsgate | Yes | Yes | Find the store |

Rayleigh | Yes | Yes | Find the store |

Reading Broad St | Yes | Yes | Find the store |

Reading Oracle | Yes | Yes | Find the store |

Reading Union | Yes | Yes | Find the store |

Redditch | Yes | Yes | Find the store |

Rhyl | Yes | Yes | Find the store |

Richmond | Yes | Yes | Find the store |

Ringwood | Yes | Yes | Find the store |

Roath-Cardiff | Yes | Yes | Find the store |

Rochdale | Yes | Yes | Find the store |

Rochester | Yes | Yes | Find the store |

Romford | Yes | Yes | Find the store |

Ross on Wye | Yes | Yes | Find the store |

Rotherham | Yes | Yes | Find the store |

Rugby | Yes | Yes | Find the store |

Runcorn | Yes | No | Find the store |

Rustington | Yes | Yes | Find the store |

Ryde IOW | Yes | Yes | Find the store |

Rye | Yes | Yes | Find the store |

Saffron Walden | Yes | Yes | Find the store |

Sale | Yes | Yes | Find the store |

Salford | Yes | Yes | Find the store |

Scarborough | Yes | Yes | Find the store |

Scunthorpe | Yes | Yes | Find the store |

Selby | Yes | Yes | Find the store |

Sevenoaks | Yes | Yes | Find the store |

Shaftesbury | Yes | Yes | Find the store |

Shandwick Place | Yes | Yes | Find the store |

Sheerness | Yes | Yes | Find the store |

Sheffield BP | Yes | Yes | Find the store |

Sheldon | Yes | Yes | Find the store |

Shepherds Bush | Yes | Yes | Find the store |

Shirley | Yes | Yes | Find the store |

Shirley Road | Yes | Yes | Find the store |

Shrewsbury | Yes | Yes | Find the store |

Sidmouth | Yes | Yes | Find the store |

Silverburn | Yes | Yes | Find the store |

Sittingbourne | Yes | Yes | Find the store |

Skegness | Yes | Yes | Find the store |

Skipton | Yes | Yes | Find the store |

Slough | Yes | Yes | Find the store |

South Shields | Yes | Yes | Find the store |

Southall | Yes | Yes | Find the store |

Southampton | Yes | Yes | Find the store |

Southampton Above Bar | Yes | Yes | Find the store |

Southampton Row | Yes | No | Find the store |

Southend | Yes | Yes | Find the store |

Southport | Yes | Yes | Find the store |

Southsea | Yes | No | Find the store |

Spalding Outlet | Yes | Yes | Find the store |

St Albans | Yes | Yes | Find the store |

St Andrews | Yes | Yes | Find the store |

St Annes | Yes | Yes | Find the store |

St Austell | Yes | Yes | Find the store |

St Ives | Yes | Yes | Find the store |

St Neots | Yes | Yes | Find the store |

Stafford | Yes | Yes | Find the store |

Staines | Yes | Yes | Find the store |

Stamford | Yes | Yes | Find the store |

Stevenage | Yes | Yes | Find the store |

Stirling | Yes | Yes | Find the store |

Stockport | Yes | Yes | Find the store |

Stoke | Yes | Yes | Find the store |

Stourbridge | Yes | Yes | Find the store |

Stourport | Yes | No | Find the store |

Stowmarket | Yes | No | Find the store |

Strand London | Yes | No | Find the store |

Stratford E London | Yes | Yes | Find the store |

Stratford Upon Avon | Yes | No | Find the store |

Streatham | Yes | Yes | Find the store |

Stretford | Yes | Yes | Find the store |

Stroud | Yes | Yes | Find the store |

Sunderland | Yes | Yes | Find the store |

Surrey Quays | Yes | Yes | Find the store |

Sutton | Yes | Yes | Find the store |

Sutton Coldfield | Yes | Yes | Find the store |

Swanley | Yes | Yes | Find the store |

Swansea | Yes | Yes | Find the store |

Swindon | Yes | Yes | Find the store |

Swindon Outlet | Yes | Yes | Find the store |

Tamworth | Yes | Yes | Find the store |

Taunton | Yes | Yes | Find the store |

Tavistock | Yes | Yes | Find the store |

Teignmouth | Yes | Yes | Find the store |

Telford | Yes | Yes | Find the store |

Tenby | Yes | Yes | Find the store |

Tewkesbury | Yes | Yes | Find the store |

The Moor Sheffield | Yes | Yes | Find the store |

Thirsk | Yes | Yes | Find the store |

Thornbury | Yes | No | Find the store |

Tonbridge | Yes | Yes | Find the store |

Tooting | Yes | Yes | Find the store |

Torquay | Yes | Yes | Find the store |

Totnes | Yes | Yes | Find the store |

Tottenham Court Road | Yes | No | Find the store |

Trentham Gardens | Yes | Yes | Find the store |

Trowbridge | Yes | Yes | Find the store |

Truro | Yes | No | Find the store |

Truro Paydar Street | Yes | Yes | Find the store |

Tunbridge Wells CR | Yes | Yes | Find the store |

Twickenham | Yes | Yes | Find the store |

Upton Park | Yes | Yes | Find the store |

Uxbridge | Yes | Yes | Find the store |

Victoria Place | Yes | No | Find the store |

Victoria Street | Yes | No | Find the store |

Villiers Street | Yes | Yes | Find the store |

Wakefield | Yes | Yes | Find the store |

Wallasey | Yes | Yes | Find the store |

Walsall | Yes | Yes | Find the store |

Waltham Cross | Yes | Yes | Find the store |

Walthamstow | Yes | Yes | Find the store |

Walton | Yes | Yes | Find the store |

Walworth Road | Yes | Yes | Find the store |

Wandsworth | Yes | Yes | Find the store |

Warminster | Yes | Yes | Find the store |

Warrington | Yes | No | Find the store |

Warwick | Yes | Yes | Find the store |

Washington | Yes | Yes | Find the store |

Watford | Yes | Yes | Find the store |

Wellingborough | Yes | Yes | Find the store |

Wellington | Yes | Yes | Find the store |

Wells | Yes | Yes | Find the store |

Welwyn Garden City | Yes | Yes | Find the store |

Wembley | Yes | Yes | Find the store |

West Bromwich | Yes | Yes | Find the store |

West Ealing | Yes | Yes | Find the store |

West One | Yes | No | Find the store |

Weston-super-Mare | Yes | Yes | Find the store |

Westwood Cross | Yes | Yes | Find the store |

Weymouth | Yes | Yes | Find the store |

Whitby | Yes | Yes | Find the store |

Whiteley Village | Yes | Yes | Find the store |

Whitley Bay | Yes | Yes | Find the store |

Widnes | Yes | Yes | Find the store |

Wigan | Yes | Yes | Find the store |

Wilmslow | Yes | Yes | Find the store |

Wimbledon | Yes | Yes | Find the store |

Winchester | Yes | Yes | Find the store |

Windsor | Yes | Yes | Find the store |

Wisbech | Yes | Yes | Find the store |

Witham | Yes | Yes | Find the store |

Witney | Yes | Yes | Find the store |

Woking | Yes | Yes | Find the store |

Wolverhampton | Yes | Yes | Find the store |

Wood Green | Yes | Yes | Find the store |

Woolwich | Yes | Yes | Find the store |

Worcester | Yes | Yes | Find the store |

Worksop | Yes | Yes | Find the store |

Worthing | Yes | Yes | Find the store |

Wrexham | Yes | Yes | Find the store |

Yate | Yes | Yes | Find the store |

Yeovil | Yes | Yes | Find the store |

York | Yes | Yes | Find the store |

York Outlet | Yes | Yes | Find the store |

Our profiling engine recommends products based on your answers to the questionnaire. It also works in the background to check the compatibility of those products and ensure the product combination is right for you. As such, if you'd like to change the recommendation, you'll need to go back and edit your questionnaire answers as these products have been specifically chosen to suit your profile.

You can subscribe to your Healthbox items by selecting the option for ‘Repeat Order’ shown against each product. When placing your order, it will set up a subscription for the frequency you have chosen. You will be able to manage your product subscriptions from the My Subscriptions section within My Account and will also receive regular updates over email.

Of course! Our store staff are fully qualified to answer any questions you may have about our products, alternatively you can contact our customer service team who will be able to tell you more about your recommendations.

Your account will be credited with RFL points as normal. You can check your account here, my rewards for life