Safe, in-store shopping at your local H&B
Our stores are open
All of our stores in England, Wales, Scotland, and Northern Ireland are open with social distancing measures in place.
We know that it’s more important than ever that you’re able to access the healthy food, vitamins and supplements for specialist dietary needs to help keep you and your family well.
The health of our colleagues and customers is our biggest priority, so our stores have social distancing measures in place so you can feel safe when shopping with us. We’ve provided protective wear and face masks for all our colleagues and would like to remind our customers to wear a face covering when you visit our stores, unless an exemption applies.
You can check the opening hours of your local store using our Store Locator.
We look forward to seeing you soon.
Our safety measures
Face masks
Please wear a face covering unless exempt
Open door policy
During winter our doors may be closed, please sanitise your hands when entering
Limiting capacity
We are limiting the number of customers in store at any one time
Distancing
Floor signs will direct you around the store and help you and colleagues maintain 2m social distancing
Cleaning
Our stores are being cleaned more frequently
Screens
Protective screens have been installed at the checkout
Payments
We encourage you to use contactless payment when possible
Self scanning
You can now self-scan your loyalty card
E-receipts
Where possible please take an e-receipt to limit contact
Our store colleagues are here to help
We understand that all these precautions will mean changes to your usual shopping experience. If you have any questions or concerns about these safety measures, please speak with one of our store colleagues, who are also still on hand for all your wellness needs.
