A Holland & Barrett colleague standing outside of a store wearing a face covering

Keeping safe in Holland & Barrett stores

Our stores are now open

Whilst many of our stores have remained open during the lockdown to support you with your health and wellness essentials, the majority of our UK stores will be reopening, with protective measures in place.

The health and safety of our team, customers and community is still our top priority. We have taken several precautionary measures, including the following, to ensure that our stores are safe and hygienic for your shopping experience.

Please stay safe by wearing a face covering when you visit our stores in England and Scotland. We look forward to seeing you soon.

Our safety measures

please wear a face covering

Face masks

Mandatory from 24th July

Open door policy

We have an open-door policy so you can avoid touching door handles

Limiting capacity

We are limiting the number of customers in store at any one time

Distancing

Floor signs will direct you around the store and help you and colleagues maintain 2m social distancing

Cleaning

Our stores are being cleaned more frequently

Screens

Protective screens have been installed at the checkout

Payments

We encourage you to use contactless payment when possible

Self scanning

You can now self-scan your loyalty card

E-receipts

Where possible please take an e-receipt to limit contact

Our store colleagues are here to help

We understand that all these precautions will mean changes to your usual shopping experience. If you have any questions or concerns about these safety measures, please speak with one of our store colleagues, who are also still on hand for all your wellness needs.