International Delivery
Bonjour, Hola, Ciao, Guten Tag!
We deliver around the world to Australia, USA and Europe*.
European shipping includes: Austria – Bulgaria – Croatia - Czech Republic – Denmark – Estonia – Finland - France – Germany – Greece – Hungary – Italy – Latvia – Poland – Portugal – Romania – Spain – Sweden – Slovakia - Slovenia
*European shipping is currently unavailable
Delivery options
Standard Delivery
- €9.95
- 4 - 6 working days, order before 3pm
Express Delivery
- €14.95
- 2-3 working days, order before 3pm
We ship to Austria – Bulgaria – Croatia - Czech Republic – Denmark – Estonia – Finland - France – Germany – Greece – Hungary – Italy – Latvia – Poland – Portugal – Romania – Spain – Sweden – Slovakia - Slovenia
- £14.99
- Express Delivery in 4- 6 working days
- £9.99
- Express delivery in 4- 6 working days
We have stores and websites in different countries covering Asia, Europe, India and the Middle East.
Please see our current H&B International businesses.
FAQs
If you are not satisfied with any item(s) in your order, simply return the item(s) within 60 days of ordering and we'll exchange or refund it.
Once we have received your returned item(s) we will issue a refund to the payment method used to pay for the order. Please allow 14 days for the refund to show in your account.
For any returns please email our customer services team who will be happy to assist you:
USA: customerservices-usa@hollandandbarrett.com
Australia: customerservicesaustralia@hollandandbarrett.com
Returns address
You can return your item(s) by posting your parcel back to us at the following address:
Holland & Barrett Direct
Vitality House
Sixth Avenue
Centrum 100
Burton on Trent
DE14 2WP
If you have any lost or missing products from your order then please contact our Customer Care team; phone 01 517 6229 or email us.
Lost parcels must be reported within 30 days of the dispatch date we will not be liable for any loss should you fail to do this.
If you find your products to be damaged in transit, we are willing to offer a refund if the products are returned (within 30 days of the dispatch date) to the returns address below. We will not be liable for any damage if you fail to do this.
We retain the right to request a return of the faulty products with the consignment number on the outside of your parcel, by recorded delivery to the below address, and the products will be inspected.
If the fault is agreed, a full refund will be given for the returned products. Please contact our customer services department who can arrange for your goods to be sent back to us.
Returns address
Holland & Barrett Direct
Vitality House
Sixth Avenue
Centrum 100
Burton on Trent
DE14 2WP
T&Cs
Our prices do not include taxes and tariffs. Customers outside of Ireland may be subject to customs fees and/or import duties and taxes, which are levied once an order reaches your country. We do not cover any additional charges for customs clearance these must be paid for by you (we have no control over these charges and cannot predict what they may be).
Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation.
Additionally, when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Please note that our products are labelled to EU label regulations.