Some products on our website are sold by trusted third-party sellers, not by Holland & Barrett. These brands are carefully selected by our team to bring you more variety while aligning with our wellness values. 

Check the label on the product page: 

• “Sold by [Seller Name]” → delivered and delivered by Holland & Barrett. 
• “Sold and delivered by [Seller Name]” → delivered directly by the seller.  

You can also click the seller’s name to view their business details. 

Some items are shipped by Holland & Barrett from our own warehouse, while others are sent directly by the seller. 
You’ll find this clearly shown on each product page before checkout.

Yes. You can return any unused and unopened item within 30 days of purchase for a refund or exchange, provided it’s in saleable condition and the seals are intact. This does not affect your statutory rights. All Marketplace products are covered by the Holland & Barrett Returns Policy, however, for items delivered directly by sellers, the return address, method and any cost may vary. Full details are available in our Returns Policy page. 

Some discount codes or promotions may not apply to items sold by trusted third-party sellers. This will be clearly stated on basket. 

Yes! You’ll earn and spend points on all eligible purchases — whether the item is sold by us or by one of our trusted sellers. 

We want to give you access to a broader range of wellness-focused products, including items from emerging brands or specialists. This lets us bring you more variety while continuing to offer a service you can trust. 

Yes. You can add items from different sellers to the same basket. 
We’ll ship them together whenever possible, and if your order includes products delivered by different sellers, you’ll see clear information and separate tracking updates at checkout.