Trusted Sellers Returns options

Some items on our website are sold and delivered directly by our trusted sellers. You can identify these products by the label “Sold and delivered by [Seller Name]” on the product page.

Returns for these items are handled directly by the seller and follow a different process from Holland & Barrett returns.

Trusted Seller items:

  • Cannot be returned to a Holland & Barrett store

  • Cannot be returned using the Holland & Barrett postal returns service

  • Must be returned directly to the seller using their return instructions


The same 30-day return eligibility rules apply. Return methods and addresses may vary by seller.
You can find the return instructions for each seller in the table below.

Was your item delivered by Holland & Barrett?

The information on this page applies only to items sold and delivered by our Trusted Sellers. For items delivered by Holland & Barrett, please visit our Returns & Refunds page.

Not sure who the seller is?

You can find the seller name in My Orders when logged into your Holland & Barrett account, or in your order confirmation or dispatch email.

If your item was sold by Holland & Barrett rather than a trusted seller, please refer to the Holland & Barrett Returns Policy for return instructions.

Amphora

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: info@amphora-aromatics.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Aroma Energy LTD

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: support@aromaenergy.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Atelier De Glow

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: support@atelierdeglow.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Audio-Time

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: sales@audio-time.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

B Calm

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@bcalm.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Bedding Comfort Store

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: ali.hassan@sartexquilts.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Bedmaster

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: adil@bedmaster.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Careleaf

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@mycareleaf.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions.

 

Catalyse Life Drinks

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@catalyselifedrinks.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

CBD Guru

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: info@cbd-guru.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Cool Crutches & Walking Sticks

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@coolcrutches.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Cups Full speciality coffee bags

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: katherine@cupsfull.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Curly Girl Method Club

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@curlygirlmethod.club and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Datekin

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: info@lama.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Diablo Sugar Free

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: SUK@Diablosugarfree.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Dr. Botanicals | skinChemists

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: helpdesk@skinchemists.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Elcella

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@elcella.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Erth Skin London

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: cs@eclatskin.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

EXS Condoms

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: sales@ltchealthcare.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Fais

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: marina@faisbotanicals.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Field Doctor

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@fielddoctor.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Fig Wellbeing

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@figwellbeing.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Floragy

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@floragy.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

FuelHub

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: customerservice@fuelhub.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Glam Touch

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@glamtouch.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Greenlight Medicare

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: care.gm@greenlightmedicare.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Guudies

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@guudies.co and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Hairy Jayne

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@hairyjaynehandmade.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Hampstead Tea

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: orders@hampsteadtea.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Hifas da Terra

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@hifasdaterra.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Holleys Fine Foods

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@honestroots.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Igennus Healthcare Nutrition

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: support@ingennus.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Inspired Health

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: customerservice@savant-health.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Invivo

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: info@invivohealthcare.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

K-Miso Beauty

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: support@kmisobeauty.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

KIKI Health

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: info@kiki-health.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

KZ Organics

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: management@kzorganics.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

LyfeFocus

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: customersupport@lyfefocus.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Manuka Doctor

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: customerservices@manukadoctor.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Mashco

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email:  sales@mashco.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Melon + Starfish

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@melonandstarfish.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Moody Hydration

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: sales@drinkmoodyhydration.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

MultiVi

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: sales@multivi.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Muscle Moose

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: claire@harperinnovations.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

New Zealand Manuka

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: wecare@melora.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

NIXI Body

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: Sales@nixibody.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Numan

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: help@numan.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

ORDO

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@ordolife.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Puremess Skincare

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: gemma@puremess.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Raw Halo

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@rawhalo.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Salt of the Earth

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: sales@crystalspring.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Second Chance Ltd

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: amandaleelaverick@colebeauty.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

SENSSE

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: care@senssebeauty.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Shedid & Parrish

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: info@shedidandparrish.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

SheSpot

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: info@shespot.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Smile Makers

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: customercare@ramblinbrands.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

STYLPRO

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: teamtom@stylideas.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

SuperSelf

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: boris@superself.io and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Supplement Place

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: sales@supplementplace.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

TFE

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: support@tfe.agency and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

The Dezac Group Ltd

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: help@riobeauty.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

THE GOOD GRAIN OVERNIGHT OATS

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: Hello@goodgrain.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

The Protein Ball Co

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: info@theproteinballco.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Waterless Limited

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: Sales@waterlessltd.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

White Lotus Beauty

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: info@whitelotusbeauty.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

XO Fitness

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: sales@hawb.co.uk and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 

Zooki

You can return any unused item within 30 days of your original purchase date for a refund.

Contact the seller by email: hello@zooki.com and include in the request 

  • Your order number 

  • Full product name

The seller will reply with a return shipping label and further instructions. 

 
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